Find Problem Manager Opportunities in Australia October 2024

A Problem Manager is responsible for identifying and resolving recurring incidents and problems within an organization's IT infrastructure. In Australia, a fascinating fact is that the country is known for its diverse wildlife, including kangaroos, koalas, and the Great Barrier Reef. In terms of work opportunities, cities like Sydney, Melbourne, and Brisbane have a thriving IT industry, offering numerous positions for Problem Managers.

The main duties of a Problem Manager include analyzing incident data, investigating root causes, and implementing long-term solutions to prevent future occurrences. They collaborate closely with various IT teams, such as Service Desk, Technical Support, and Change Management, to ensure effective problem resolution.

To excel in this role, key skills required in Australia include strong analytical thinking, excellent communication, and the ability to work well in cross-functional teams. Problem Managers should also have a good understanding of ITIL (Information Technology Infrastructure Library) principles and methodologies.

In terms of salary, the expected range for a Problem Manager in Australia is AUD 80,000 to AUD 120,000 per year, depending on experience, qualifications, and the size of the organization.