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Telemarketing Duties & Salary in Australia
In Australia, a Telemarketer is responsible for making outbound phone calls to potential customers in order to promote products or services, generate sales leads, and secure appointments. They often work in call centers or sales departments of companies across various industries. Telemarketers use scripts and persuasive techniques to engage customers and convey the benefits of the product or service being offered. They may also handle incoming calls from customers and provide assistance or address inquiries.
Exciting Fact: Australia has a thriving telemarketing industry, with a high demand for skilled professionals in major cities like Sydney, Melbourne, and Brisbane. The country has strict regulations in place to protect consumers, such as the Australian Do Not Call Register, which allows individuals to opt out of receiving telemarketing calls.
The main duties of a Telemarketer in Australia include making a high volume of phone calls, building rapport with customers, identifying their needs, and promoting relevant products or services. They maintain accurate records of interactions and sales outcomes in customer relationship management (CRM) systems. Telemarketers also play a crucial role in gathering market intelligence by collecting feedback and data from customers.
Key skills for Telemarketers in Australia include excellent communication and interpersonal skills, as they need to engage and persuade customers effectively. They should be target-oriented, resilient, and able to handle rejection. Strong organizational and time management skills are necessary to handle multiple calls and meet performance metrics. Knowledge of sales techniques and familiarity with CRM software are advantageous.
Work opportunities for Telemarketers can be found in various industries such as telecommunications, finance, insurance, and retail. Major cities like Sydney, Melbourne, and Brisbane have a high concentration of call centers and sales organizations, offering numerous job prospects in this field.
The expected salary range for Telemarketers in Australia varies depending on experience and performance. Entry-level positions may offer an hourly rate of AUD 20 to AUD 25, while experienced Telemarketers with a successful track record can earn an hourly rate of AUD 25 to AUD 30. Some organizations may also offer performance-based incentives and bonuses.
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Jay is an awesome Australian Freelance Telemarketing.
We have loved your work and communication throughout the gig.
Jay your ability is second to none!
We highly recommend gigexchange & Jay. We have told ALL our friends and family about the service we experienced.
If anyone is looking for an expert Freelance Telemarketing in Australia then Jay is for you!
Great Service! Great Communication! Great Price! Very Happy with Leroy!
We had been on the lookout for a Freelance Telemarketing in Australia for ages but couldnt find anyone.
Luckily gigexchange came to the rescue and we found Leroy immediately.
We’ll certainly use Leroy & other freelancers in Australia on gigexchange for our other projects we have in the future.
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